Escrow Protection

Your payment is held securely until delivery is confirmed. Complete protection for both buyers and sellers.

How Escrow Works

Customer places order and makes payment via Bitcoin

Funds are securely held in escrow, not released to seller yet

Seller ships product with tracking number provided

Payment released to seller after delivery confirmation

Cryptocurrency payments held in secure multi-signature wallets

Automated release conditions based on delivery confirmation

Professional mediation team available for any issues

If there's an issue with your order, open a dispute through your dashboard within 14 days of delivery.

Both parties communicate through our secure messaging system to resolve the issue.

If no resolution is reached, our mediation team reviews evidence and makes a fair decision.

Funds are released according to the resolution - full refund, partial refund, or payment to seller.

Funds are held until tracking confirms delivery. After delivery, there's a 48-hour verification period before automatic release.

If tracking shows non-delivery or the package is lost, you'll receive a full refund. Simply open a dispute through your dashboard.

Yes, you can cancel before the seller ships. Once shipped, you'll need to receive the item and can return it according to our return policy.

Yes, a 3% escrow fee is added to your order total. This covers the cost of secure payment holding and dispute resolution services.

We exclusively support Bitcoin (BTC) with automatic escrow protection for all transactions.